Microsoft Recall: How this Feature Puts Your Privacy at Risk

Microsoft first introduced Copilot’s Recall feature in May 2024 with the launch of Copilot+ PCs. Recall automatically captures encrypted snapshots of your screen every few seconds, allowing you to search your on-screen history using more colloquial language.

CoPilot_Recall_Dashboard

Credit: Microsoft

The data stays local on your device. After privacy concerns, Microsoft officially released Recall in April 2025 with improvements, including making Recall disabled by default which gives users more control over their involvement.  

Security Concerns

Copilot’s Recall functionality is a great tool that can help many people; however, it is inherently dangerous to cyber and personal security. Apps like Signal, known for their safety by having disappearing messages, could be obsolete if even one of the users in a conversation has Recall since it can store sensitive information even after it is deleted from Signal.  

Even if you opt out of Recall, whoever you are communicating with could be opted in, and your conversations or information shared could be stored, even after you delete them. Conversations will no longer be gone when deleted, but instead are saved to the opted-in user’s storage. Moreover, there is no notification that Recall is storing the information of a user (opted out) who is engaged in a conversation with another user who is using Recall.  

Be cautious of what you share. It has been a common practice to be careful of what you share on the internet since its dawn, but now it could be more important than ever as even trusted people could inadvertently capture your information. Recall could still be a risk for someone who has opted out through daily conversations. As of now, the only way for Recall to not store information is for both parties to opt out. 

Opting Out of Copilot's Recall

Copilot’s Recall was re-released on the latest Windows 11 24h2 update (KB055627). Recall is only available on Copilot+ PCs. If you do not have a Copilot+ PC you do not have to worry about having Recall yet, but you will have to be wary about those who have a Copilot+ PC and have installed the newest update for Windows.  

If you do have a Copilot+ PC and want to opt out, follow these steps:  

  1. Go to Settings
  2. Select Privacy & security 
  3. Choose Recall & snapshots
  4. Toggle Recall Off  

*You can also pause Recall temporarily from the system tray icon by selecting Pause. 

Blue Shield CA Data Breach: Protecting Your Information

On April 9, Blue Shield of California disclosed a potential data breach that involved member’s data being shared through Google Ads. Blue Shield has noted the following as affected:  

“Insurance plan name, type and group number; city; zip code; gender; family size; Blue Shield assigned identifiers for members’ online accounts; medical claim service date and service provider, patient name, and patient financial responsibility; and “Find a Doctor” search criteria and results (location, plan name and type, provider name and type).” 

 Blue Shield has confirmed that no other information was given like Social Security numbers or driver’s license numbers.  

The recent data breach at Blue Shield of California has raised concerns about the security of personal health data. If you’re a Blue Shield member or concerned about how such breaches can impact your security, please take a moment to read some safety precautions you can take.  

Stay Informed

The first step after any data breach is to stay informed. Blue Shield has been notifying members about the breach and what information was exposed. Keep an eye on emails or web updates from the company to understand the scope of the incident and what actions they are taking to mitigate the risks. 

Monitor Your Medical Records

It’s important to regularly review your medical records for any unfamiliar treatments or services that could signal fraudulent claims. By checking your Explanation of Benefits (EOB) statements, you can spot any suspicious activity early and report it to your provider.

Use Identity Monitoring Services

In the aftermath of a breach, many companies offer free credit and identity monitoring. Take advantage of these services to monitor any unusual activity tied to your personal data, including medical identity theft or misuse of your Social Security number. LifeLock by Norton is the most popular service for identity theft protection. There are several other companies that offer similar services like Guardio, IDShield, and Identity Force 

Freeze Your Credit

If you’re concerned about potential identity theft, freezing your credit with major credit bureaus (Equifax, Experian, etc.) can help prevent fraudulent account creation and use.  

Strengthening Your Online Security

After a breach, it’s a good idea to update your passwords and use two-factor authentication wherever possible. This added layer of security can help protect your accounts from unauthorized access. Be wary of phishing emails that may attempt to trick you into sharing sensitive information. This is especially important after a breach like this one as scammers may be trying to take advantage of the situation.  

See our guide on setting up 2FA for more help.   

File a Complaint if Necessary

If you feel that your data hasn’t been properly protected, you can file a complaint with the Department of Health and Human Services Office for Civil Rights or your state’s attorney general. It’s essential to hold organizations accountable for protecting your personal data.